Last modified: May 16 2023

Fuelics manages the information that we collect from you in accordance with applicable privacy legislation. 

This Privacy Policy describes how Fuelics collects, uses, shares and handles your personal data, and sets out the rights and obligations that both you and Fuelics have in relation to your personal data. 

By accessing www.fuelics.com.au you accept and agree to the Terms and Conditions of Fuelics’ User Agreement, and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. Except for any terms that are defined in this Privacy Policy then all other defined terms shall have the same meaning as that defined in the User Agreement. Note that under Fuelics’ Terms and Conditions, you must not use the Fuelics website if you are under 18 years old.

Fuelics may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). If we materially change the ways in which Fuelics uses or shares your personal data previously collected from you through the Fuelics website, Fuelics will notify you through your Fuelics account, your registered email address or other communication. You should check that account regularly.

1. Collection of Your Personal Data

Information we collect directly from you

Fuelics collects personal data when you pre-register with Fuelics. This includes your name, email address and billing address. In circumstances where the below information is not provided to us, we may be unable to provide the Fuelics website to you and carry out our contractual obligations with you.

Fuelics collects personal data when you register with Fuelics. This includes:

• your name, billing address, email address and other contact details;
• your bank account details, which may be shared with a third-party service provider that handles payments for us;
• your billing address and your suburb for selling goods; and

If your personal details change, it is your responsibility to update your Fuelics account with those changes, so that we can keep our records complete, accurate and up to date.

To enable us to improve our existing services, to create new service features, and to serve you and others with targeted marketing communications, Fuelics collects information about the way you use the Fuelics website, including the transactions you enter into on the Fuelics website your feedback rating, and the transactions you enter into on our website.

Information we collect automatically when you use the Fuelics website

Fuelics may also receive and record the following information from your internet browser and computer, including through cookies and similar technologies, when you use the Fuelics website:

• Computer and connection information such as statistics on page views, traffic to and from the Fuelics website, referral URL, IP address, unique device ID, and web log information; and
• Information about your use of the Fuelics website, including the date and time you visit the Fuelics website, the areas or pages that you visit, the amount of time you spend viewing or using the Fuelics website the number of times you return to the Fuelics website, other clickstream or website usage information.

For more information on how we use cookies and other similar tracking technologies, please see section 3. Cookies and Similar Technologies.

What other information users can see about you

In general, you are not anonymous to us when you log into the Fuelics website. This includes when ads are posted, items are sold, ratings are given to users/businesses and all communication between users/businesses.

All information which is inputted by you is visible to us. We strongly encourage you to be mindful of others and do not tolerate any discrimination towards race, religion etc.  

Please use caution and discretion when posting and carefully consider whether and what to post or how you identify yourself on the website.

Fuelics does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal data which is voluntarily posted by you in a publicly accessible area of the website.

2. How We Use Your Personal Data

Fuelics may use the information we collect for the following purposes:

• User Identification and authentication

• To protect Fuelics and the users of the website

• To customise the content and any advertising displayed on the website 

• To improve the Services and develop new service features

• To provide, maintain and protect the Fuelics website

• Providing your information to a user facilitated by Fuelics

• As required by law, order of a court, tribunal or regulator 

• As Fuelics reasonably believes is necessary for enforcement related activities

• To ensure that Fuelics receives payment of the fees due to it (if any)

• To contact you to inform you about promotions or upcoming changes 

• To contact you to administer our User Agreement

• To conduct research

• To expand our user base, including marketing communications 

• To generate data reports 

• Your information may be used for accounting, invoicing and billing purposes

• When you contact Fuelics

Profiling and data analytics

We (or our service providers on our behalf) may collate information about you and your preferences, to identify market segments and use that information for data analytics and direct marketing.

We (or our service providers on our behalf) may use your name, billing address, email address and data collected from cookies and similar technologies about how you use the Fuelics website (to conduct data analytics, including the creation of look-alike audiences). We use the results of data analytics for marketing, product and service development, and policy development.

We do not use sensitive information for data analytics.

3. Cookies and Similar Technologies

Fuelics uses cookies and similar tracking technologies for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Fuelics’ user base, and to improve Fuelics’ services. 

We may use the following types of cookies and similar technologies:

Strictly Necessary Cookies

We may use cookies and similar technologies that are necessary to the operation of the Fuelics website. This includes technologies that allow you access to our website, services, mobile app or that are required to identify irregular site behaviour, prevent fraudulent activity and improve security, or that allow you to make use of our functions such as saved search or similar functions;

If you change the settings on your internet browser to block or restrict cookies (including cookies associated with the Fuelics website), or to indicate when a cookie is being set by Fuelics, the Fuelics website may not work as intended. You should remember that, while you may still be able to use the Fuelics website if your cookies are disabled, the Fuelics website may not function properly on your device and you may not be able to take advantage of certain Fuelics features.

Functionality Cookies

We may use cookies and similar technologies that allow us to offer you enhanced functionality when accessing or using the Fuelics website. This may include identifying you when you sign into our website, keeping you signed in as you browse or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our website and mobile app.

Performance Analytics Cookies

We may use cookies and similar technologies to assess the performance of the Fuelics website. We may use this information to analyse and help us understand how you and other visitors use the Fuelics website so we can improve the content or layout of the Fuelics website. We may also use this information to track the number of our visitors and analyse the popularity of the features we offer.

Advertising Cookies

We may use first-party or third-party cookies and similar technologies to deliver content, including ads relevant to your interests. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

You may reject first-party advertising cookies and similar technologies through your browser settings (as described below). To learn more about the use of cookies or other technologies to deliver more relevant advertising and to control or opt out of the collection and use of the data by these third party tools, visit here.

Browser and System Controls

You may set your browser or operating system to limit certain tracking or to decline cookies, but you may not be able to use certain features on the Fuelics website which require such cookies. Each browser and operating system is a little different, so please check your browser or operating system’s settings or help section to learn more about how to delete or disable cookies and tracking.

If you wish to prevent your data from being checked, you should contact your search engine directly. 

4. How We Share Your Personal Data

Fuelics may disclose the information We collect from you as follows:

• Fuelics Affiliates. We may share your personal data with our affiliated companies.
• Service Providers. We may share your personal data with third party service providers that provide business, verification, professional or technical support functions for us, help us operate our business and the Fuelics website, or administer activities on our behalf.
• Research Partners. We may use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
• Marketing Partners. We may work with third party marketing & advertising partners to show you ads that we think may interest you. Some of our marketing & advertising partners may be members of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). If you do not wish to receive personalized ads, you may visit their opt-out pages. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install a mobile app to learn more about how you may opt out of personalized ads.
• Other Third Parties. We may share your personal data with other third parties who participate in Fuelics marketing initiatives, as authorised by you, and with third party providers as necessary to measure and improve the Fuelics website we provide to you. We do not rent, sell, or share information about you with nonaffiliated third parties for their direct marketing purposes, unless we have your permission.
• Sharing Between Users. We may share information, such as ratings and reviews about you, with other users who are looking to buy or sell on the Fuelics website.
• Legal Matters & Safety. We may share your personal data to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted or required by law. We may also share your personal data if we believe there has been a violation of our Terms and Conditions, our rights, or the rights of any third party.
• Sale or Transfer of Business or Assets. In the event that we, or any of our businesses, are sold or disposed of, whether by merger, sale of assets or otherwise, or in the event of insolvency, bankruptcy or receivership, your personal data may be one of the assets sold or merged in connection with the transaction.
• With Your Permission. We may share your personal data with any other third party with your consent or as necessary to deliver a service you requested.

5. Security

Your account is protected by a password for your privacy and security. We take reasonable steps to protect your personal data from unauthorized sources. However we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected. Accordingly, we cannot and do not ensure or warrant the security or privacy of your personal data, including payment and account details. You transmit your personal data to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.

6. Third Parties

The Fuelics website may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, eg: PayPal, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance PayPal payment system, or use any services obtained from third party service providers via the Fuelics website that requires you to provide personal data directly to such third parties, note that they have their own privacy policies. If you use the Fuelics website to link to another site, or use a service obtained from a third party service provider via the Fuelics website, you will be subject to that site’s or third party’s terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal data on such sites. Fuelics does not control, and does not accept any responsibility or liability for the privacy policy of, and use of personal data by, any party other than Fuelics, including any user of the Fuelics website, the operators of any website to which the Fuelics website is linked, or third party service providers to whom you directly provide your personal data to.

7. Marketing

When you register on the Fuelics website you may be given the opportunity to elect (“opt-in”) or decline (“opt-out”) to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers (“Marketing Material”), via your Fuelics account or personal email address. If you conclude a transaction on the Fuelics website you may also be given the opportunity to opt- in to receive Marketing Material from Fuelics and our valued affiliate service providers.

Once you opt-in to receive Marketing Material, you may, at any time, opt-out of receiving Marketing Material. You can click on the “unsubscribe” link in any email containing Marketing Material that we send you, or you can request an opt-out by emailing Fuelics using the contact information provided on the Fuelics website. If you no longer consent to receiving Marketing Material then you must opt-out in this way.

Fuelics may contact you as the result of a referral by another user of the Fuelics website who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of Fuelics’ referral system by emailing Fuelics using the contact information provided on the Fuelics website

Fuelics reserves the right to send you administrative and account-related messages even if you opt out of receiving Marketing Material.

8. Retention

We retain your personal data for as long as is necessary with regard to the purposes for which it was collected or lawfully processed, or for as long as may be necessary in light of our legal obligations or in order to allow us to pursue, defend or exercise legal claims.

9. Contact Us

If you have any questions about this Privacy Policy or about the manner in which we process your personal data, please contact us via email at contact@fuelics.com.au or via the “Contact” page.